Find out where your lifecycle programme breaks, before a customer or a mailbox provider tells you.

Twenty-three questions on the two halves of the job: the journeys you have designed, and the foundations that decide whether they arrive, convert and hold up to scrutiny. You get a score per area and the three fixes worth doing first.

23 questions No signup Your answers stay in your browser
  1. 1 Lifecycle design
  2. 2 Sender health
  3. 3 List quality
  4. 4 Consent and tracking
  5. 5 Data foundations
  6. 6 Multi-market governance, if it applies to you

Neringa Mueller

Lifecycle and CRM, Copenhagen

Twelve years building lifecycle programmes and the plumbing under them. Marketing automation across 40+ markets for a global manufacturer, where I put one tracking taxonomy behind every campaign link and consolidated around 600 web forms down to about 60. Most recently a consumer programme, where I rebuilt the segmentation model when six brands became one, ran a five-vendor platform selection and the migration that followed, and traced a deliverability problem back to list quality and traffic sources.

12+ years 40+ markets 600 to 60 web forms 5 vendors evaluated

Plain-language glossary

Every term used in the check, in two sentences each. Send it to a colleague.